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Terms and Conditions

TERMS AND CONDITIONS




Ⅰ. Conditions of Use



Welcome to the UNAVI online order system! UNAVI USA INC. and our associates provide services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. If you do not agree, you may not use this site. Please read the following terms of use and conditions carefully before using this website.


PRIVACY
Please review our Privacy Notice, which governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit BUYUNAVI.com or communicate with us via e-mail, you are communicating with us electronically and are agreeing to receive electronic communication from BUYUNAVI.com. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other forms of communication we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of UNAVI USA INC. and/or its content suppliers, and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of UNAVI USA INC., with copyright authorship for this collection by UNAVI USA INC., and is protected by international copyright laws.

TRADE MARKS
Trademarks and trade dress of UNAVI USA INC. and/or UNAVI may not be used, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits UNAVI USA INC., in connection with any other product or service that is not owned by UNAVI USA INC. Other trademarks not owned by UNAVI USA INC. and/or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by UNAVI USA INC. and/or its subsidiaries.

LICENSE AND SITE ACCESS
UNAVI USA INC. grants you a limited license to access and make personal use of this site, but does not allow you to download (other than page caching) or modify, or any portion of, it, except with expressed written consent of UNAVI USA INC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without expressed written consent of UNAVI USA INC. You may not frame or utilize other such framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of UNAVI USA INC. and our associates without expressed written consent. You may not use any meta tags or any other "hidden text" utilizing the name or trademarks of UNAVI USA INC. without the expressed written consent of UNAVI USA INC. Any unauthorized use terminates the permission or license granted by UNAVI USA INC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of UNAVI USA INC. so long as the link does not portray UNAVI USA INC., its associates, and/or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any UNAVI USA INC. logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you should read this agreement with your parent or guardian, and make sure that you and your parent understand the agreement. (You may use our website only with the consent of a parent or guardian.) UNAVI USA INC. and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise engage in misleading behavior as to the origin of a card or other content. UNAVI USA INC. reserves the right (but is in no way obligated) to remove or edit such content, but does not regularly review posted content. If you post content or submit material, and unless we indicate otherwise, you grant UNAVI USA INC. and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world via any media. You grant UNAVI USA INC. and its associates and sublicensees the right to use the name that you submit in connection with such content, if we choose to do so. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify UNAVI USA INC. or its associates for all claims resulting from the content that you supply. UNAVI USA INC. has the right but not the obligation to monitor and edit or remove any activity or content. UNAVI USA INC. takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS
All items purchased from UNAVI USA INC. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
UNAVI USA INC. and its associates attempt to be as accurate as possible. However, UNAVI USA INC. does not warrant that product descriptions or other content of this site is entirely accurate, complete, reliable, current, or error-free. If a product offered by UNAVI USA INC. itself is not as described, your sole remedy is to return it in an unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY UNAVI USA INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. UNAVI USA INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, UNAVI USA INC. DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNAVI USA INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM UNAVI USA INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNAVI USA INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW
By visiting UNAVI USA INC., you agree that the laws of the state of DEFINE_STATE, DEFINE_COUNTRY, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that may arise between you and UNAVI USA INC. or its associates.

DISPUTES
Any disputes relating in any way to your visit to UNAVI USA INC. or to purchases made through UNAVI USA INC. shall be submitted to confidential arbitration by the laws of DEFINE_STATE, DEFINE_COUNTRY, unless you violate or threaten to violate the intellectual property rights of UNAVI USA INC. Then, we may seek, to the fullest extent of your threat or violation, injunctive or other appropriate relief in any state or federal court in the state of DEFINE_STATE, DEFINE_COUNTRY, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to UNAVI USA INC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: unavi@esensetech.com



Ⅱ. Exchange & Return Policy



To exchange or return an item purchased in our stores, Please follow these guidelines:


Exchange and Return Period
Exchange or return your item anytime from the original purchase date within the timeframe below:
- 15 days for all UNAVI USA INC. navigation products
- 30 days for all accessory products (e.g. film protector, back-up camera)

Exchange Price
- The retail price of the product does not include prices needed for any exchanges.

Non-Returnable Items
The following items cannot be returned:
- Labor, delivery and/or installation services
- Items that have been damaged or abused
- Items that are missing accessories, bracket, interface board and cables
- Items that have been etched or otherwise personalized
- Computer software, movies, music and video games that have been opened may be exchanged for the identical item but may not be returned for a refund.

Original Invoice and Tax ID
Send the original invoice and Tax ID for all exchanges, returns for price matches, and warranty repair services.

Return & Restocking Fees
- Non-used items: refund except all shipping and handling charges
- Used and/or opened items: refund except all shipping and handling charges, and 15% restocking fee for products.

Promotional Items and Bundles
As a benefit to our customers, UNAVI USA INC. occasionally offers promotional items and savings with a purchase or enhanced savings on a bundle of items when they are purchased together.
- When a promotional item is returned, the value of the promotional item is deducted from the refund amount.
- When an item included as part of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund.

Receipt of Replacement
If upon installing a UNAVI USA INC. device, problems occur, you may request for an exchange. We will send the new device directly to you. (Exchange products will be sent by ground mail. At the time of the request for an exchange, you must consult with a UNAVI USA INC. Call Center about the current condition of the old product. You must also reveal the product's hardware serial number in order for the shipping process of the new product to begin.)

Coverage of Damage Costs
If a vehicle must be towed due to a UNAVI USA INC. product defect, we will cover all towing car rent fees (car must be of similar class to the your car) until the exchange occurs. If it is revealed later that your vehicle defect was not due to a defect of our product, you will be held responsible for claiming all fees. (If it is also revealed that you have not directly paid for the fees, you must send us a billings statement that proves in writing that these charges have been incurred to you. Only upon receiving an official written document will UNAVI USA INC. claim fees related to any damage caused by a UNAVI USA INC. product.) We will not release this information to the public.

Returning the defective product
The return must take place within 10 days after you receive the new product. You may do this by ground mail, and provide the tracking number to UNAVI USA INC. by e-mail or phone. If in any case the return does not occur within these 10 days, you will be charged as having purchased the new product.

Refund Method
Your refund will be in the same form as the original payment.

Country of Origin
The item must be exchanged or returned in the country in which it was originally purchased.

To Protect Your Personal Data
Please remove all personal data (e.g. computer or wireless phone data) from any exchanged or returned products. UNAVI USA INC. is not responsible for any personal data left on or in an exchanged or returned product.

Discretion
UNAVI-USA INC. reserves the right to deny any return or refund requests.