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Symptom : Radio screen display is partially blank, or lines are scrambled

Radio trip screen display is partially blank, or lines are scrambled

System Settings:

1. Applicable to all models. 

Troublshooting:

1. Disconnect the LCD screen and remove.

2. While the Vehicle is off, with the negative terminal disconnected, check the Ribbon Cable for a secured insertion, or remove the Ribbon Cable and check if any pins are blown.

4. Make sure the Ribbon Cable is inserted to Stock Radio slot, and Trip Interface Board slot properly and securely.

5. Post inserting the ribbon cable, you can connect the negative terminal of the vehicle's battery and power on the vehicle to check if you are receiving two flashing LED lights on the side of each ribbon cable.

6. If all the connections are correct, the next step would be to perform a firmware update. Please click here for the following instructions.