Loading...

Symptom : Screen does not power off

LCD SCREEN DOES NOT POWER OFF (SYSTEM DOES NOT SHUT DOWN)

System Settings:
1. Check if this occurred after a system/firmware update
2. Check if a cellular phone charger (cigar jack type) and/or any FM Transmitter devices have been used recently

Troubleshooting:
1. In some cases, a built-in battery powered FMT device (e.g. portable electronic devices) plugged into a cigar jack may power the UNAVI system and prevent it from shutting off
2. Press the Reset button (on the Control Box) and see if it shuts down normally; Ensure the Reset button is not jammed or stuck in the reader
3. Perform program update

If the system does not shut down after trying all of the troubleshooting guides above, please request for replacement unit.